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FAQs

What are Encaustic Tiles?

Encaustic is one of those names that some of the general public know but others simply don’t and it is only when someone is looking into say, a bathroom, kitchen or house design that they come across it. There is also some confusion between whether encaustic tiles are made of clay or cement (concrete) and depending on what literature you read this can be unclear. Encaustic tiles were first crafted and used in the churches and monasteries of the 12/13th Century. The pattern or design on the surface is not a product of the glaze, but of different colours of clay. Encaustic tiles are usually made up of two colours but sometimes many more. The pattern is inlaid into the body of the tile and then fired, so that the design remains as the tile is worn down. That process is why encaustic tiles used to be called ‘inlaid’ tiles. The Victorian era saw the change of name which some purists are not happy about! Encaustic tiles are made using a two-shot moulding process and are traditionally unglazed. Modern sizes are 20cm x 20 cm and normally 15/20mm in thickness and quite a heavy tile. However, you will find that many manufacturers and companies use the term ‘Encaustic’ as a general term to describe either a clay or cement based tile of this rustic appearance and the manufacturing processes vary. Also, because of the popularity of the word being attributed to this type of tile, many web sites use the generalised term for ‘search-term’ purposes. The craft is still used today to make beautiful colours and patterns and the variety available is growing. Our particular encaustic tiles are of very high quality and made and finished in Spain. The material of our ranges comprise of cement, marble and quality pigments. Most modern day encaustic tiles are in fact made and produced this way. When these tiles are laid, the repeat of the pattern gives the most amazing effect!

Can I use Victorian floor tiles outside?

Yes. Our Victorian floor tiles are vitrified and therefore suitable for exterior use. We recommend they are fixed in such a way to allow rain water to run off them and we do not recommend sealing Victorian floor tiles if used outside as it can compromise the frost resistance of the tile.  

How can I look after encaustic floor tiles?

Please see our guide to maintenance of encaustic floor tiles:

How can I look after Victorian floor tiles?

Please see our guide to maintenance of Victorian floor tiles:

How can I fix wall and floor tiles myself?

Please see the wall and floor tile fixing guide:

Do wall and floor tiles need sealing?

The majority of glazed wall and floor tiles do not need to be sealed. However, there are several wall and floor tiles with slightly porous surfaces that do require sealing. In general we recommend sealing: Crackle glaze tiles, encaustic tiles and Victorian floor tiles. Please take a look at our product pages for individual recommendations for sealing and maintenance.

Can I see a tile before I order?

Yes, we recommend you order samples of tiles to make sure you are 100% happy with your choice. Please make use of our sample service. We are happy to supply samples of the majority of our range free of charge. However, for some of our decorated pieces and special order products, we have a charge. You will find more information on our individual product pages or please get in contact for more information.

How can we contact you?

We are happy to help with any queries either by:

Email:   info@littletilecompany.co.uk 

Phone:  01622 535680

Can I return my order?

Yes, we will do our best to accommodate returns wherever possible. Please see our Returns Policy for more information.

Where do you deliver to?

We deliver throughout the UK. Please see our Delivery Policy for more information on services and costs. We are happy to arrange international shipments. Please contact us with your requirements.

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