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FAQs

What are encaustic tiles?

Encaustic floors tiles originated in the 13th century and were popular in churches and monasteries. They are produced by using a mix of coloured clays, poured into inlaid moulds, pressed together and then fired.

Can I use Victorian floor tiles outside?

Yes. Our Victorian floor tiles are vitrified and therefore suitable for exterior use. We recommend they are fixed in such a way to allow rain water to run off them and we do not recommend sealing Victorian floor tiles if used outside as it can compromise the frost resistance of the tile.  

How can I look after encaustic floor tiles?

Please see our guide to maintenance of encaustic floor tiles:

How can I look after Victorian floor tiles?

Please see our guide to maintenance of Victorian floor tiles:

How can I fix wall and floor tiles myself?

Please see the wall and floor tile fixing guide:

Do wall and floor tiles need sealing?

The majority of glazed wall and floor tiles do not need to be sealed. However, there are several wall and floor tiles with slightly porous surfaces that do require sealing. In general we recommend sealing: Crackle glaze tiles, encaustic tiles and Victorian floor tiles. Please take a look at our product pages for individual recommendations for sealing and maintenance.

Can I see a tile before I order?

Yes, we recommend you order samples of tiles to make sure you are 100% happy with your choice. Please make use of our sample service. We are happy to supply samples of the majority of our range free of charge. However, for some of our decorated pieces and special order products, we have a charge. You will find more information on our individual product pages or please get in contact for more information.

How can we contact you?

We are happy to help with any queries either by:

Email:   info@littletilecompany.co.uk 

Phone:  01622 535680

Can I return my order?

Yes, we will do our best to accommodate returns wherever possible. Please see our Returns Policy for more information.

Where do you deliver to?

We deliver throughout the UK. Please see our Delivery Policy for more information on services and costs. We are happy to arrange international shipments. Please contact us with your requirements.

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